Reduce Churn in Hospitality and Retail

Employee churn is a costly, time consuming, and a seemingly inescapable part of operating a business in retail and hospitality sectors. While high turnover is common in these industries, rethinking a few key aspects of your recruitment and retention strategy may help alleviate this pain point.  Rethink Wages and Working Conditions In order to reduce… Continue reading Reduce Churn in Hospitality and Retail

3 Skills Every Good Front of House Server Should Have

When you go for a meal out at your favorite restaurant, your server will likely  introduce themselves by giving their name and saying “I’ll be taking care of you tonight.” Skilled front of house servers are hospitality wizards, providing excellent service and meeting customers’ needs — all with a smile and a positive attitude. Finding… Continue reading 3 Skills Every Good Front of House Server Should Have